SAP WITH AI
SAP WITH AI The number of channels customers use to interact with businesses have increased drastically over the past few years. With the amount of information businesses have on their customers, Artificial intelligence may help in optimizing the client and customer interactions. The five major Customer Relationship Management (CRM) vendors in the market Salesforce, Microsoft, SAP, Oracle and Adobe systems make up almost half of the entire CRM Market. All of them have been heavily investing on the development of Artificial Intelligence and machine learning. In this article, we’ll explore the AI capabilities that are available with these companies, measurable results available from Artificial Intelligence applications in CRM, new AI applications being developed.